Privacy Policy
Learn how Viralis collects, uses, and protects your personal information.
1. Introduction
At Viralis ("we", "our" or "us"), we are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose and protect your information when you use our AI-powered content creation platform for YouTube.
2. Information We Collect
2.1 Information You Provide
- •Registration information (name, email address) via Better Auth authentication system
- •Profile pictures uploaded and stored via Cloudinary cloud service
- •AI-generated thumbnails and content created through our platform
- •YouTube channel URLs and associated data you choose to analyze
- •Payment information (securely processed by Creem.io)
- •Subscription preferences and plan selections
2.2 Information Collected Automatically
- •IP address and general location information for security and rate limiting
- •Browser type, operating system, and device information
- •Pages visited, features used, and time spent on our platform
- •Usage analytics for AI features (thumbnail generation, content creation)
- •API request logs and performance metrics
- •Session data and authentication tokens (encrypted)
3. How We Use Your Information
- ✓Provide and maintain our service
- ✓Process your payments
- ✓Improve our platform and develop new features
- ✓Send you important communications about your account
- ✓Ensure platform security
- ✓Comply with our legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers in the following cases:
- →Supabase (PostgreSQL database hosting) - for secure data storage with Row Level Security (RLS)
- →Cloudinary - for image optimization and CDN delivery of profile pictures and thumbnails
- →OpenRouter - for AI-powered content generation and analysis
- →Resend - for transactional email delivery (account verification, password reset)
- →Creem.io - for secure payment processing (we never store your full payment details)
- →When required by law or to protect our rights and security
- →With your explicit consent for specific features or integrations
5. Data Security & Retention
We implement industry-leading security measures to protect your data: End-to-end encryption for sensitive data, Row Level Security (RLS) in our PostgreSQL database ensuring users can only access their own data, Better Auth for secure authentication with encrypted session tokens, Rate limiting to prevent abuse and protect against attacks, Regular security audits and automated vulnerability scanning, HTTPS encryption, and automated backups. Data Retention: The storage duration for generated files (thumbnails, videos) depends on your plan: 7 days (Pay-As-You-Go), 30 days (Creator Pro), and 90 days (Viral Growth).
6. Your Rights
In accordance with GDPR, you have the following rights:
- ✓Right to access your data
- ✓Right to rectification
- ✓Right to erasure
- ✓Right o data portability
- ✓Right to object to processing
8. Changes to This Policy
We may modify this privacy policy at any time. We will notify you of any significant changes by email or via a notification on our platform.
9. Contact
If you have questions about this privacy policy, contact us at: